{"id":3,"date":"2026-08-17T17:18:39","date_gmt":"2026-08-17T17:18:39","guid":{"rendered":"http:\/\/192.168.0.210\/?page_id=3"},"modified":"2026-09-06T13:54:07","modified_gmt":"2026-09-06T05:54:07","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/fixitcomputer.com.my\/ms\/privacy-policy\/","title":{"rendered":"Dasar Privasi"},"content":{"rendered":"<p class=\"wp-block-paragraph\">FIX IT COMPUTER (M) SDN. BHD. (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;, &#8220;the Company&#8221;) is committed to protecting your privacy and personal data in accordance with the Personal Data Protection Act 2010 (&#8220;PDPA&#8221;) of Malaysia. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage our services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect the following types of personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Technical Data:<\/strong> IP address, browser type, and usage data collected automatically when you visit our website<\/li>\n\n\n\n<li><strong>Contact Information:<\/strong> Name, email address, phone number, mailing address<\/li>\n\n\n\n<li><strong>Device Information:<\/strong> Details about devices submitted for repair (e.g. brand, model, serial number)<\/li>\n\n\n\n<li><strong>Inquiry\/Communication Data:<\/strong> Information you provide via our contact form, WhatsApp, phone, or email<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. How We Collect Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We collect personal data when you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Submit an inquiry through our website&#8217;s contact form<\/li>\n\n\n\n<li>Contact us via phone, email, or WhatsApp<\/li>\n\n\n\n<li>Bring a device to our physical location for repair services<\/li>\n\n\n\n<li>Browse our website (via cookies and similar technologies)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purpose of Collection<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use your personal data for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our employees and authorized personnel, strictly on a need-to-know basis<\/li>\n\n\n\n<li>Third-party service providers who assist in our business operations (e.g. IT hosting providers), subject to confidentiality obligations<\/li>\n\n\n\n<li>Relevant authorities, where required by law<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Data Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Your Rights Under the PDPA<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Under the Personal Data Protection Act 2010, you have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access<\/strong> your personal data held by us<\/li>\n\n\n\n<li><strong>Correct<\/strong> any inaccurate or incomplete personal data<\/li>\n\n\n\n<li><strong>Withdraw consent<\/strong> for processing of your data (where consent is the basis for processing)<\/li>\n\n\n\n<li><strong>Limit processing<\/strong> of your personal data for marketing purposes<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, please contact us using the details below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may use cookies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings; however, this may affect certain website functionalities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Third-Party Links<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised &#8220;Last Updated&#8221; date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FIX IT COMPUTER (M) SDN. BHD.<\/strong> (1574203-A)<br>GF-17, Aras Bawah, SACC Mall, Seksyen 14, 40000 Shah Alam, Selangor<br>Phone: <a href=\"tel:+60122254849\">+6012-225 4849<\/a><br>Email: <a href=\"mailto:fix.itrepair@hotmail.com\"><\/a><a href=\"mailto:sales@fixitcomputer.com.my\">sales@fixitcomputer.com.my<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>FIX IT COMPUTER (M) SDN. BHD. (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;, &#8220;the Company&#8221;) is committed to protecting your privacy and personal data in accordance with the Personal Data Protection Act 2010 (&#8220;PDPA&#8221;) of Malaysia. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage our services&#8230;.<\/p>","protected":false},"author":1,"featured_media":171,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"default","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"show","_kad_post_feature_position":"behind","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/fixitcomputer.com.my\/ms\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fixitcomputer.com.my\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fixitcomputer.com.my\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fixitcomputer.com.my\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fixitcomputer.com.my\/ms\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":7,"href":"https:\/\/fixitcomputer.com.my\/ms\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":662,"href":"https:\/\/fixitcomputer.com.my\/ms\/wp-json\/wp\/v2\/pages\/3\/revisions\/662"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fixitcomputer.com.my\/ms\/wp-json\/wp\/v2\/media\/171"}],"wp:attachment":[{"href":"https:\/\/fixitcomputer.com.my\/ms\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}